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Delivery / Returns
We make every effort to ensure all products are in stock, but in the event of us not having your chosen product we will contact you and offer either a refund or a later delivery if possible.
Christmas and New Year order dates
Cut-off date for UK orders before the Christmas break is Tuesday 18 December 2018. The studio will be open until 22 December for in-person purchases, and will reopen on 3 January for any orders placed between these dates.
We aim to process orders within three working days, although at busy times we may take up to one working week. Orders placed on a Saturday, Sunday or Monday will be processed from the next working day. If you need something in a hurry please call or email us before placing an order: email@example.com
We offer UK delivery through Royal Mail First Class or First Class Signed For, which usually arrives within one to two working days after despatch. We use Parcelforce on heavier or bulkier orders, which can take two working days to arrive. First Class Signed For and Parcelforce require a signature as proof of delivery.
International orders are sent by Royal Mail International Standard, which takes 10–14 working days. This service is not tracked: if you wish to pay extra for a tracked and/or expedited service please email us before placing an order: firstname.lastname@example.org
Bulkier or heavier shipments will be sent using Parcelforce Global or UPS Express, which takes around three working days from despatch.
In the rare event of us not having your chosen product we will contact you and offer either a refund or a later delivery if possible.
We hope you are happy with your purchases from London Centre for Book Arts, but if not, we can offer a refund on any item as long as it is returned in a saleable condition.
Please note that we are unable to reimburse postage costs for returns.
For further information, or to make a return, write to us at email@example.com